Which type of services can be provided in BPO?

Following type of services can be provided through BPO:-

E-Promotions Management
E-Customer Support Services
Book Keeping Services
Insurance Services
Data-Entry Services
Data Conversion Services
CAD Services
CAD Conversion Services

What are the Motivation factors as to why BPO?

Following are the few factors which motivate the BPO:-

1. Factor Cost Advantage
2. Economy of Scale
3. Business Risk Mitigation
4. Superior Competency
5. Utilization Improvement

Which type of services come under KPO Services?

KPO Services:-

• Market Research & Analysis
• Financial Market Research
• Life Seciences and Pharma Research
• Web based Market Research

What is KPO Services?

Knowledge process outsourcing (KPO) is a form of outsourcing, including legal process outsourcing. These are both high-value-added forms of business processing outsourcing (BPO). KPO firms provide domain-based processes and business expertise, rather than just process expertise.

What is Insourcing?

The opposite of outsourcing can be defined as insourcing. When an organization delegates its work to another entity, which is internal yet not a part of the organization, it is termed as insourcing. The internal entity will usually have a specialized team who will be proficient in the providing the required services.
Organizations sometimes opt for insourcing because it enables them to maintain a better control of what they outsource.
Organizations involved in production usually opt for insourcing in order to cut down the cost of labor and taxes amongst others.

What is Outsourcing?

In outsourcing, the external organization would take on the management of the outsourced function.
Most organizations choose outsourcing because outsourcing offers a lot of advantages. When organizations outsource to countries like India, they benefit from lower costs and high-quality services. Organizations can concentrate more on core functions once they outsource their non-core functions. Outsourcing can also help organizations make better use of their resources, time and infrastructure. Most organizations are opting to outsource because outsourcing enables organizations to access intellectual capital, focus on core competencies, shorten the delivery cycle time and reduce costs significantly.

Benefits of BPO

Benefits derived from BPO can be summarized as follows:
Productivity Improvements
Access to expertise
Operational cost control
Cost savings
Improved accountability
Improved HR
Opportunity to focus on core business

BPO Services

The philosophy behind BPO is specific, do what you do best and leave everything else to business process outsourcers. Companies are moving their non-core business processes to outsource providers. BPO saves precious management time and resources and allows focus while building upon core competencies. The list of functions being outsourced is getting longer by the day.
As the current sources of revenue face slower growth, software companies are trying new ways to increase their revenues. BPO is one way of increasing their profits. If done well, BPO results in increasing shareholder value.