The philosophy behind BPO is specific, do what you do best and leave everything else to business process outsourcers. Companies are moving their non-core business processes to outsource providers. BPO saves precious management time and resources and allows focus while building upon core competencies. The list of functions being outsourced is getting longer by the day.
As the current sources of revenue face slower growth, software companies are trying new ways to increase their revenues. BPO is one way of increasing their profits. If done well, BPO results in increasing shareholder value.
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