What is the role of Banking BPO in India?

Answering the need of time, companies in India are providing many BPO banking services. Their main focus is on speed of implementation and process advancement with quality control. Banking BPO in India is providing various services like loan mortgage, consumer finance and financial market and credit cards. Banking is no more than just a place for financial transaction but involves many vertical functions of Banding BPO in India..

The major solution Banking BPO in India provides is as follows:

• Recording
• Client Verification
• Paying off Loans
• Collections
• Telemarketing service
• Processing addresses
• Request customer Services
• Resolving queries
• Responding to client via email or chat

The major challenges faced by Banking BPO in India companies are as follows:

• Apparent lack of managemen
• Service agreement disagreement
• Efficient management
• Risk Management
• Privacy ownership of client
• Incorporation of outsourced processes with business processes
• Effectual Control
• Mortgage Lending